I recently came across a neat article written by a woman who was skeptical of how successful blog marketing could really be. Her take was that readers would see right through a PR team’s shallow efforts to promote their businesses by writing biased posts that were written to accomplish little more than drive sales. On one of her public speaking tours, she had mentioned the Marriott Hotel blog by name. Mr. Marriott’s spokesman Scott Allison responded.

Instead of their blog marketing reading like a barrage of brand messages, their Kitchen Blog gives readers travel experiences, recipes, stories about meetings with food writers and other colorful copy. “Even our competitors have acknowledged the blog as a competitive win for Marriott,” Scott Allison argued. “Not only has it provided a great channel for customers, it also allows him to very personally communicate things that are important to him. The blog has also encouraged Marriott to expand the initiative to other Marriott executives including our corporate executive chef.”

He added that blog marketing effectively changed how Marriott Hotels did business. Originally, people called the hotline to make reservations or went through some discount travel site. Now, Marriott.com takes care of business. “Fortunately many people read his blog and interact with us through this exciting channel, and it has definitely contributed to shifting traffic to the brand site with 80% of e-commerce being transacted on www.marriott.com,” he writes.

In the end, who could argue with that?